STRATEGIC IGNORANCE: THE PARADIGM OF UNVEILING THE HIDDEN MOTIVES BEHIND MANAGERIAL BLIND SPOTS
DOI:
https://doi.org/10.2478/eoik-2025-0080Keywords:
Strategic ignorance, Wilfull managerial ignorance, Phenomenology, Decision makingAbstract
The prevailing idea is that decision makers tend to have access to in-
formation as much as possible and consider all information related to
a subject for their decisions. However, the evidence shows that some-
times managers deliberately ignore some information. It is a kind of
conscious ignorance that empowers managers to decide and act in the
way they think is right. This behavioural strategy is called “strategic
ignorance”. The aim of this study is to investigate the reasons why
strategic ignorance is used by managers in SMEs across various in-
dustries. To achieve this goal, we conducted in-depth interviews with
12 managers. The results turn our attention to a hidden reality behind
the logical behaviours of managers, and that is the human desire to use
“conscious ignorance”. This study confirms that “strategic ignorance”
is a deliberate attempt to prevent the organizations flow of knowledge
or information. This phenomenon is influenced by the systematic, en-
vironmental, and cognitive stimuli of ignorance and the indicators of
the information itself. Our research could help organizations develop
more effective strategies for preventing and mitigating strategic igno-
rance. By understanding the underlying motivations and mechanisms
of “Strategic ignorance”, organizations could implement interven-
tions to promote more informed decision-making practices.
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