A NOVEL HYBRID TFMEREC–ARAS MCDM APPROACH FOR EVALUATING THE PERFORMANCE OF GLOBAL AIRPORTS
DOI:
https://doi.org/10.2478/eoik-2025-0098Keywords:
Airport, multi-criteria decision-making, TFMEREC, ARASAbstract
In today’s world, airports are much more than just transportation hubs.
Globalization, technological advancements, and increasing compe-
tition have transformed them into strategic centers for planning and
development. This transformation necessitates effective resource
management, continuous performance improvement, and a robust
commitment to achieving sustainable development goals. In this
context, scientific research is crucial for improving the operational,
environmental, and social sustainability of airports. This study eval-
uated 20 airports using a novel hybrid multi-criteria decision-making
(MCDM) approach called TFMEREC-ARAS, based on 11 different
criteria. The analysis identified Bahrain International Airport, Sin-
gapore Changi Airport, and Narita International Airport as the three
highest-performing airports. These airports achieved strong results
in both passenger service and environmental sustainability, clearly
demonstrating excellence in operational effectiveness, passenger sat-
isfaction, and overall management quality. The findings underscore
the importance of multidimensional performance assessment in airport
management, providing valuable insights to practitioners for informed
strategic decision-making processes. At the same time, the research
contributes to the literature by demonstrating the applicability of the
TFMEREC-ARAS method to airport performance analysis. By intro-
ducing this hybrid method in this context, the study presents an inno-
vative and valuable framework for future studies, offering practical
guidance for airport managers seeking to balance performance, sus-
tainability, and competitiveness.
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